Privacy Policy

Welcome to Betstr. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services (collectively, the "Platform").

Platform Coverage: This Privacy Policy applies to all users accessing Betstr through:

• Mobile applications (iOS and Android)

• Website (BetstrApp.com)

• Any other current or future access methods

What is Betstr?

Betstr is a social betting and research hub - your first stop before placing any bet. We combine powerful data analysis tools, a vibrant community, and expert knowledge to help you make smarter betting decisions.

Research with our data tools, validate ideas with the community, learn from verified experts, and connect with fellow bettors who share your passion.

Our Mission: We're Pro-Bettor, Not Pro-Book. We exist to level the playing field by giving you the same tools, data, and expert knowledge that professionals use.

By using Betstr, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information You Provide:

• Account information (email, username, password)

• Profile information (avatar, bio, location)

• Payment information (processed securely by Stripe)

• Content you create (picks, posts, comments)

• Transaction history

Information Collected Automatically:

• Usage data and platform interactions (app and website)

• Device information (mobile: model, OS version; web: browser type, version)

• IP address and general location

• Analytics and performance data

• Cookies and similar tracking technologies (website)

• Session data and authentication tokens

Information from Third Parties:

• OAuth providers (Apple, Google)

• Payment processors (Stripe)

• Odds providers (real-time betting data)

When you join our waitlist, we collect:

• Email address

• User preferences (bettor/capper)

• Referral source

• IP address (for security and rate limiting)

• Browser information (for security)

• Form interaction timing (for spam prevention)

How We Use Your Waitlist Information:

• To notify you about our launch

• To prevent spam and abuse

• To improve our service based on user feedback

• To comply with legal obligations

Data Retention:

• Waitlist data is retained until launch + 90 days

• You can request deletion at any time by emailing privacy@betstrapp.com

Security Measures:

We implement industry-standard security measures including:

• Encrypted data transmission (HTTPS)

• Rate limiting (3 submissions per 24 hours per IP)

• Spam detection and honeypot fields

• Regular security audits

• Secure database access controls

To Provide and Improve Our Services:

• Create and manage your account

• Process transactions and payments

• Deliver picks, content, and subscriptions

• Enable community features

• Track betting performance

• Provide customer support

To Communicate With You:

• Send transactional emails

• Notify you of pick results

• Send subscription reminders

• Respond to support inquiries

For Safety and Security:

• Prevent fraud and abuse

• Enforce Terms of Service

• Protect against security threats

• Monitor for suspicious activity

For Marketing (With Your Consent):

• Send promotional offers

• Personalize content recommendations

• Share news about new features

You can opt out of marketing communications at any time:

• Mobile App: Settings → Notifications

• Website: Account Settings → Privacy Preferences

• Email: Click unsubscribe link in any marketing email

Public Information:

The following is publicly visible on your profile:

• Username and avatar

• Bio and location (if provided)

• Public posts and picks

• Performance metrics (for Cappers)

• Reviews and ratings

With Service Providers:

We share data with trusted third-party providers:

• Stripe: Payment processing

• Supabase: Database and authentication

• AWS: Data storage and hosting

• Analytics providers

For Legal Reasons:

We may disclose information if required by law or to:

• Comply with court orders

• Respond to government requests

• Protect our rights and property

• Investigate fraud or security issues

⚠️ We do NOT sell your personal information to third parties.

Active Accounts:

We retain your data for as long as your account is active and as needed to provide services.

Deleted Accounts:

When you delete your account:

• Personal information is deleted within 30 days

• Public content may be retained in anonymized form

• Transaction records retained for 7 years (legal requirement)

• Backup copies deleted within 90 days

Legal Obligations:

Some data must be retained longer to comply with tax, accounting, and anti-money laundering regulations.

Access and Portability:

You have the right to:

• Access your personal data

• Download a copy of your data

• Request data in machine-readable format

How to exercise:

• Mobile App: Settings → Privacy → Download My Data

• Website: Account Settings → Privacy → Request Data Export

Correction and Update:

You can update your information at any time in Profile and Account settings.

Deletion:

You can delete your account at any time:

• Mobile App: Settings → Account → Delete Account

• Website: Account Settings → Delete Account

• Contact support@BetstrApp.com for assistance

Opt-Out Rights:

You can opt out of:

• Marketing emails (unsubscribe link in emails)

• Push notifications (mobile app settings)

• Analytics cookies (website: Settings → Privacy → Cookie Preferences)

• Personalized ads (Settings → Privacy on both platforms)

GDPR Rights (EU Users):

If you're in the European Union, you have additional rights including the right to erasure and the right to object to processing.

CCPA Rights (California Users):

California residents have the right to know what personal information is collected and to opt out of the sale of personal information (we don't sell).

Security Measures:

We implement industry-standard security:

• Encryption in transit (TLS/SSL)

• Encryption at rest for sensitive data

• Secure password hashing (bcrypt)

• Regular security audits

• Access controls and authentication

• Intrusion detection systems

Payment Security:

• PCI DSS compliant through Stripe

• We never store full credit card numbers

• Payment data is tokenized

Your Responsibility:

• Keep your password secure

• Don't share your account

• Log out on shared devices

• Report suspicious activity

No Guarantee:

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Betstr is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@BetstrApp.com, and we will delete it immediately.

Betstr is based in the United States. If you access our services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries.

By using Betstr, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

For EU Users: We comply with applicable data transfer mechanisms, including Standard Contractual Clauses.

Our Platform (app and website) may contain links to third-party websites, services, or sportsbooks. We are not responsible for the privacy practices of these third parties.

Third-Party Services We Integrate With:

• Sportsbooks (for odds data)

• Social media platforms (for sharing)

• Payment processors (Stripe)

• Analytics providers

• Content delivery networks (CDN)

We encourage you to read their privacy policies before interacting with third-party services.

We may update this Privacy Policy from time to time. Changes will be communicated via:

• In-app notifications (mobile)

• Website banners and notices

• Email to registered users

• Updated "Last Updated" date on this page

Material changes will be notified at least 30 days in advance. Continued use of Betstr after changes take effect constitutes acceptance of the updated policy.

⚠️ WE DO NOT SELL YOUR PERSONAL INFORMATION TO THIRD PARTIES.

We never have and never will sell your data. Your privacy is not for sale.

We use cookies and similar tracking technologies to enhance your experience on both our mobile app and website:

Essential Cookies (Required):

• Authentication and session management

• Security and fraud prevention

• Load balancing and performance

• Shopping cart and transaction processing

Analytics Cookies (Optional):

• Usage statistics and platform performance

• Feature engagement tracking

• Error reporting and diagnostics

• A/B testing and optimization

Marketing Cookies (Optional, With Consent):

• Personalized content recommendations

• Targeted advertising (opt-out available)

• Campaign effectiveness measurement

• Social media integration

Managing Cookies:

• Website: Settings → Privacy → Cookie Preferences

• Mobile App: Settings → Privacy → Tracking Preferences

• Browser Settings: Most browsers allow you to refuse cookies

Note: Disabling essential cookies may limit platform functionality.

When using BetstrApp.com, additional privacy considerations apply:

Browser Data:

• We collect browser type, version, and settings

• Screen resolution and device capabilities

• Referrer URLs (how you found us)

• Time zone and language preferences

Web Security:

• All data transmitted via HTTPS encryption

• Secure session management

• CSRF protection on all forms

• XSS prevention measures

Local Storage:

We may use browser local storage for:

• Caching frequently accessed data

• Storing user preferences

• Improving page load performance

Third-Party Scripts:

Our website may load scripts from:

• Analytics providers (Google Analytics, etc.)

• Payment processors (Stripe)

• CDN providers for performance

You can review and manage these in your browser settings.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data:

📧 Privacy Officer: privacy@BetstrApp.com

📧 Data Protection Officer: dpo@BetstrApp.com

📧 General Support: support@BetstrApp.com

📧 Security Issues: security@BetstrApp.com

Mailing Address:

Betstr, Inc.

Attn: Privacy Department

Delaware, United States

Website: BetstrApp.com

Support available through both mobile app and website

Response Time: We aim to respond to all privacy inquiries within 30 days (45 days for state-specific rights requests).